You Can’t Customize Your Salesforce Email Verifications

Hello savvy treasure hunters! I was trying to find the secret path to customizing email verification in Salesforce but to no avail.

Recent changes from Salesforce now require that emails listed for all users be verified email addresses. And this is now enforced for all Salesforce orgs and Experience Cloud sites as of the Summer ’24 release. My hope was that I could change the standard Salesforce branded emails to a custom branded message to users.

Customizing Email Verification by Creating a New Template

I attempted first through creating a new email template. And then I tried sending the Apex method, sendAsyncEmailConfirmation, to send out the email verifications with the new email template for the template id.

System.UserManagement.sendAsyncEmailConfirmation([userid],[templateid], [] , [return url once user has verified]);

This method did not work though because the the standard Salesforce email verification was still sent instead of the custom template specified.

I did however determine that you can send out the email verification in bulk with this apex method so below is the code you can use with 50 or less users at a time to send out the verification email.

List<String> userIDList = new List<String>{'userid1','userid2', [add more user ids as necessary - up to 50] };
List<User> userIds = [SELECT Name, Email FROM User WHERE Id in :userIDList];
    for (User u : userIds) {
        System.UserManagement.sendAsyncEmailConfirmation(u.id, null, null, null);
        System.debug('Sending emails to '+u.name+' '+u.email);
    }
  }