Category: Salesforce
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Agentforce Agentblazers
Trailhead recently rolled out the Agentblazer progress trails to help with navigating the information for Agentforce and guiding administrators and developers through AI in Salesforce. Agentforce Agentblazer Levels Agentblazer Champion The Agentforce Agentblazer Champion trail consists of concepts from the basics of Artificial Intelligence such as ethics, hallucinations, natural language processing and generative AI. You… Read more
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Prompt Builder Changes in Release Spring ’25
Hello there treasure hunters! I have been spending time going over the new features for Prompt Builder in Salesforce through the Release notes for Spring ‘25. We talked before about Prompt Builder in Salesforce and there have been a few recent updates that I wanted to cover. The prompt builder in Salesforce is the launching… Read more
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New Features for Salesforce Agentforce in Release ‘Spring 25
Ahoy there Treasure Hunters. Soon Salesforce will be updating all our orgs with the latest features. Looking through the latest release notes for Release Spring ’25 there are a few new features that I found interesting for Salesforce Agentforce. Agent for Setup New to the Agentforce offerings are tools to help with Admin tasks in… Read more
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Salesforce Hyperforce Migration Issues: Common Challenges and Solutions
Understanding Salesforce Hyperforce Salesforce Hyperforce is a modern infrastructure designed to enhance the performance and scalability of Salesforce services. I previously talked about Hyperforce here when Salesforce hightlighted some of the changes in their Winter 24 Release. It offers several important features and advantages that can improve your overall cloud experience. Architecture of Hyperforce Hyperforce… Read more
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Does Salesforce Have a Chatbot? Exploring Agentforce Chatbot for Customer Support Solutions
Salesforce does indeed offer a chatbot solution, designed to enhance customer service. With its AI-powered chatbots, Salesforce enables businesses to provide consistent, efficient support while handling multiple customer inquiries at once. These chatbots can help you automate common tasks and reduce the load on your support team, making it easier to focus on more complex… Read more
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Salesforce AI Tools: Enhancing Business Efficiency and Customer Engagement
Salesforce AI tools are transforming how businesses engage with their customers and manage operations. With features like Agentforce and Agent Builder, you can create personalized customer interactions, automate tasks, and gain insights from data effortlessly. These tools help you boost productivity and enhance customer experiences by providing tailored solutions for various business needs. By integrating… Read more
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Agentforce for Developers: Empowering Your Salesforce Solutions
Agentforce for Developers Overview Agentforce for Developers is a powerful AI tool that helps enhance your coding experience and productivity. It integrates unique features and capabilities designed to support developers in various tasks while ensuring security and compliance. Core Concepts and Architecture Agentforce operates through AI models, CodeGen and xGen-Code. These models help automate tasks,… Read more
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Salesforce AgentForce World Tour: Discover Innovations and Networking Opportunities
The Salesforce AgentForce World Tour is Salesforce’s effort to bring AgentForce functionality to customers directly. It’s a mini Dreamforce to discover the latest in AI technology and how it can transform your business. With hands-on sessions, demos, and expert insights, you will learn how to build customized agents that meet your specific needs. This event… Read more
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Salesforce Change Data Capture: A Guide to Streamlining Data Synchronization
Overview of Salesforce Change Data Capture Salesforce Change Data Capture (CDC) is an important tool for synchronizing data in real-time. It helps you keep track of changes in Salesforce records, ensuring your external systems are always up to date. Definition and Purpose Change Data Capture is designed to detect and communicate changes in Salesforce data.… Read more
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GraphQL and Salesforce: A Treasure Trove Of Data Harmony!
Are you looking to connect external data sources managed via GraphQL to Salesforce? This is a great way to provide users access to external databases. With Salesforce Connect adapter for GraphQL, you can access and integrate data from external sources. In this article, I will give an introduction to using GraphQL and Salesforce to connect… Read more