The Salesforce AgentForce World Tour is Salesforce’s effort to bring AgentForce functionality to customers directly. It’s a mini Dreamforce to discover the latest in AI technology and how it can transform your business. With hands-on sessions, demos, and expert insights, you will learn how to build customized agents that meet your specific needs. This event is designed for both seasoned Salesforce users and newcomers looking to understand the impact of innovative tools on customer relationships and productivity.
Salesforce is posting the World Tour schedules here: https://www.salesforce.com/plus/events
Attending the World Tour can provide you with practical skills and knowledge that can be directly applied to enhance your business operations. You will connect with industry leaders and peers, gaining valuable perspectives on how to thrive in an era of rapid technological change. The event promises to equip you with actionable strategies that can lead to significant improvements in efficiency and service delivery.
Key Features and Developments in AgentForce
AgentForce brings several important advancements in AI, automation, and integration with Salesforce products. These developments enhance customization and flexibility for various industries, helping you meet your business needs.
Advancements in AI and Automation
AgentForce leverages AI technologies to enhance customer interactions. These AI agents analyze vast amounts of data, allowing them to deliver personalized experiences based on user preferences and behaviors.
With the introduction of 200 new Data Cloud connectors, seamless data integration becomes possible. This integration allows AI agents to access both structured and unstructured data. As a result, you can expect smarter automation in tasks such as customer support and marketing campaigns.
AgentForce also streamlines workflows, which can lead to improved efficiency in daily operations. AI-driven insights enhance decision-making, helping you align your strategies with customer expectations.
I cover some of what I found from Dreamforce and AgentForce in the article AgentForce at Dreamforce
Experiencing the World Tour
Attending the Salesforce AgentForce World Tour offers a unique chance to learn about the latest innovations in AI and Salesforce solutions. You can expect engaging keynote speeches, hands-on demonstrations of AgentForce, and valuable networking opportunities with industry professionals.
Insights from Keynote Speeches
The keynote speeches are a highlight of the World Tour. These sessions feature top experts from Salesforce, sharing insights on trends in customer success and AI technology. You’ll gain a clear understanding of how AgentForce can transform your business processes.
Expect speakers to discuss real-world applications and case studies. They will provide specific strategies that you can implement. This information is crucial for anyone looking to leverage AI effectively.
Live Demonstrations of AgentForce in Action
Experience live demonstrations showcasing AgentForce’s capabilities. These sessions allow you to see the technology in real-time. You can watch how easy it is to customize AI agents for your specific business needs.
Interactive demos let you ask questions and explore functionalities firsthand. You’ll learn about the low-code tools that empower users to build agents quickly. Seeing these features in action makes the benefits clear and applicable to your own work.
Networking Opportunities with Peers and Experts
Networking is a key component of the World Tour. You will connect with industry peers, Salesforce experts, and thought leaders. This is an excellent chance to share experiences and learn from others in your field.
Engage in discussions about challenges, solutions, and best practices. Building these connections can lead to valuable partnerships and insights. Plus, you can gain access to information that may not be available in formal sessions.
If you happen to miss the World tour in your region you can hop online to view the recordings for some of the sessions or try out building an AI agent on Trailhead.